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Shipping

The Boarding Co pro shop is located within Japan.

 

The following is a general guide for our domestic and international shipping rates.

, please contact us  if you have any uncertainties and we are happy to quote you/ item or clarify our shipping regulations on restricted items.

Please note for international destinations that you are responsible for your own excise and customs duties. At the time of writing this anything less than AU$1000 is duty free for good inbound to Australia.

 

We do not ship boards ( surf or snow) internationally however it is our priority service to have your equipment waiting for you at your Japanese hotel if you are inbound here.

Shipping Rates
Item Within Hakuba Mainland Japan

Kyushu, Hokkaido

Japan Islands Australia
Surfboards/Snowboards   ¥1500 ¥2000 ¥4000  
Bindings, Wear, Deck pads, Leashes   ¥650 ¥850 ¥1000  
           

Please note that prices above are for single items - additional items get significant reductions.

Purchases

Purchases may be made from the boarding co site one of 3 ways:

 

Please note that to purchase on our shopping trolley you do need to register. Once a member you are not required to re-enter your details each.

We use a secure server and do not disclose any of our database information to any third parties.

 

Credit card details are into a 3rd encrypted secured site at point of purchase and cannot be accessed or matched via our existing database.

Return Policy

Contact us to return items within 5 business days of receiving them. Items may not be returned if they are:

Purchaser is responsible for return shipping and packaging cost.
After inspecting the items, we will refund the amount paid less bank transfer charge.

Return Policy

If products you purchsed are defected product, please contact us within 5 days of purchase or arrival if online purchase.  We will inform you next procedure.

-Items must be unuse, unwash, and have tags.

-Custom products, outlet items, sale items, and used items are not eligible for returns, exchanges, changes or alterations.

-Customer is responsible for freight charge and packaging to return.

-¥Refund amount = ¥Product price - ¥freight - ¥refund bank transfer charge.

All of our policys are eligible for customers purchased from at the boarding co.  not 3rd party.

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